iPod vs. MP3 Players

A friend of mine came up to me and asked why he should buy an iPod when the MP3 player he saw at the local store was priced considerably less. He asked what was the difference.
It is true that both were MP3 players. The iPod was a brand that was made by Apple. In my experiences, the iPod is vastly superior to any other MP3 player on the market. My nephew bought an MP3 player that was a generic brand name and it stopped working after a few months. He was smart enough to get the extended warranty to get it fixed. He took it into the retail box store and they looked at it and just gave him a new unit because it was under warranty.
I have had issues with my iPod but I was always able to get the answers to my problems from the Apple web site. I have worked via email with a tech at Apple and they were very helpful in resolving problems. You will not get this with a generic MP3 player.
Service still ranks supreme! The iPod may cost more but it is worth it in the long run.